Telecommunications

Sector Overview

Albemarle Interim Management plc is experienced providers for:

• Telecommunications Retail Operations
• Fixed line, Mobile, Broadband Service Providers

The UK is one of the most advanced telecomm markets in Europe but like all competitive markets, driven by consumer demand, it changes rapidly.

• Pre-bundling offerings which supply free broadband
• Emerging Quad Play operators, who offer TV, Broadband, fixed line and mobile
• Total revenues for mobile telecoms now exceed that of fixed line, encouraged by price reduction and new services.

As consumers spend more of their household budget on communications, the attention of all suppliers turns to the Customer. This sector is driven by change across the following areas:

• Improving the customer experience
• Gain detailed customer insight
• Obtaining loyalty and retention of customers
• Telecommunications Retail operations
• Fixed line, Mobile, Broadband